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PRIVACY & COOKIES

This Privacy Policy explains how Finchley Wine collects, uses, and protects your personal information when you visit or make a purchase from finchleywine.co.uk (the “Site”).


Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages and products you view, the websites or search terms that referred you to our Site, and how you interact with it. This is referred to as Device Information.


We collect Device Information using:

  • Cookies – small data files placed on your device, often containing a unique identifier. To learn more about cookies and how to disable them, visit www.allaboutcookies.org.

  • Log files – these record actions on the Site and collect data such as IP addresses, browser type, Internet service provider, referring and exit pages, and timestamps.

  • Web beacons, tags, and pixels – electronic files that help us understand browsing behaviour and site engagement.

 

When you make or attempt to make a purchase, we also collect certain details including your name, billing address, delivery address, payment information, email address, and phone number. This is referred to as Order Information.


When we use the term Personal Information in this Policy, we mean both Device Information and Order Information.
How We Use Your Personal Information


We use the information we collect to:

  • Process and fulfil your orders, including handling payments, arranging delivery, and sending order confirmations.

  • Communicate with you regarding your purchase or enquiries.

  • Screen orders for potential fraud or security risks.

  • Provide information or promotional content about our products and events, if this matches your stated preferences.

  • Improve and optimise our Site and customer experience.

Sharing Your Personal Information
We share your Personal Information with trusted third parties that help us operate our business and provide services to you. For example, we may use payment processors, delivery partners, and website analytics tools such as Google Analytics.


You can learn more about how Google uses your data at https://www.google.com/intl/en/policies/privacy and you can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


We may also share your Personal Information when required by law, to comply with legal requests, or to protect our rights.


Behavioural Advertising
We may use your Personal Information to show you relevant offers or promotions. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s page: www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising here:

Do Not Track

Please note that our Site does not alter its data collection practices when a Do Not Track signal is received from your browser.

 

Your Rights

If you are a UK or European resident, you have the right to access the personal data we hold about you and to request correction, updating, or deletion. To exercise these rights, please contact us using the details below.

We process your information to fulfil our contractual obligations to you (for example, when processing orders) or to pursue legitimate business interests. Your data may be transferred outside of the UK or EEA, including to countries such as Canada or the United States, where data protection laws may differ.

Data Retention

We retain your Order Information for our records unless you request its deletion.

Changes

We may update this Privacy Policy periodically to reflect changes to our practices, technology, or legal requirements. Any updates will be published on this page.

Minors

Our Site is intended for individuals aged 18 and over. We do not knowingly collect data from minors.

Contact Us

For questions, concerns, or to make a privacy-related request, please contact us:

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